A Special Podcast Series

Episode 9

Feelings-Friends or Foe?

With Barbara Patterson + Melissa Palazzo-Hart

Feelings. We all have them, yet there are places in our lives where they seem taboo or should somehow take a backseat.

Today, Melissa and Barb discuss how feelings are part of the natural design of our human experience, yet why do leaders often shy away from leading from the heart?

What's possible when we speak from our hearts? What's possible when leaders let their humanity be seen and felt by their teams?


  • Melissa, through her own experience, suggests that when we don’t want to talk about something, it’s usually precisely the thing we need to talk about—using a beach ball and teakettle as relevant metaphors. [00:01:34]
  • Melissa reflects on how different an outcome was when she decides to let her husband in during a moment of feelings and emotions instead of closing him off from comforting her [00:04:25] and how her daughter, Maya, is a natural at letting her feelings flow. [00:06:15]
  • Barb discusses how her thoughts have been used in the past as a coping mechanism, but by allowing feelings to move through her instead of trying to analyze them, she realizes how much more clarity and freedom transpire. [00:07:15]
  • Barb shares how perplexing it is that feelings have been historically considered weak in business, yet because feelings are part of the natural design of being human, she’s witnessed that leaders who demonstrate more of their feelings selves create more authentic experiences for their organizations and their teams. [00:09:45]
  • Melissa and Barb clarify that they are not suggesting being overtly emotional in business or professional settings but, rather, being authentic and recognizing that coming from the heart is powerful. [00:11:00]
  • Melissa celebrates that younger professionals are entering the workforce demanding an authentic environment; that purpose and coming from the heart are necessary imperatives to support an organization. [00:11:59]
  • Barb encourages leaders not to underestimate the power of people being able to feel you and where you are coming from. [00:17:27]



Meet Your Hosts

Barbara Patterson is the owner of a global coaching and consulting company bringing the insights of performance and fulfillment to clients around the world. She helps organizations, leaders, entrepreneurs and coaches access more clarity, creativity, have greater impact and higher levels of performance in work and life. Barb is the Founder of Beyond Limits in Business, a global platform and community designed to point people to the source of human potential.

You can follow Barb on Linkedin ,Twitter and Instagram. You can also subscribe to her weekly blog on her website at

Melissa Palazzo-Hart has 25 years’ experience leading marketing, strategy, finance, operations, and talent for some of the most prestigious agencies and brands including Disney, Activision and Omnicom. Throughout her career, she has built campaigns for some of the biggest names in entertainment and media which have been awarded Emmy Awards, Cannes Lion Awards, Effies, Telly Awards, Game Marketing Awards, Broadcast Design Association Gold Awards, and Clio Awards. Melissa is building a movement of paradigm shifters to unlock the potential of their minds to affect change in our world through seeing and living beyond perceived limits. She guides leaders and organizations at the highest levels how to make a meaningful impact through the power of heart work, instead of hard work.

You can follow Melissa on Linkedin and Instagram. You can also subscribe to her weekly blog on her website at


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